We recently upgraded our website, which does not change anything for our existing subscribers. However, here are answers to common questions that you may have:
I'm currently a paying subscriber — what changes for me? Do I have to re-subscribe to get emails or access the website?
Nothing has changed for you at all. You do not have to re-subscribe and you do not have to create a new account. Your account still exists, and your subscription renewal date has not changed. All of your subscription and payment information has remained in the same place on our same payment processor, Stripe.
I'm new to The Daily Poster. How do I subscribe?
Good question! Click here to learn about our subscription options.
I'm a subscriber. How do I log into this website?
Go to the website www.dailyposter.com. Click on the “Login” button on the top right. Alternately, you can click here. You will be asked to input your email address. After doing so, you will receive an email with a link that allows you to log in. You no longer need a password to log in to your account — you only need the link that is emailed to you. Once signed in, your browser will remember that you are logged in for a long time.
As a subscriber, how do I access my subscriber account?
Once you have clicked here to log in, you can access your account information at any time. Click on the “Account” button on the top right, or the circular widget on the bottom right. You can also click here. Any of these options will bring up your account information, which includes details about your account settings, your subscription plan, and whether you are subscribed to our newsletter (meaning you want to receive our posts as emails in your inbox, along with reading them on our website).
NOTE: If you are an existing free or paid subscriber, click here for information on how to manage your Daily Poster account.
I got a discounted subscription on your old website, but my account page here on your new website shows I am paying the full plan amount. What's going on?
Our current system on Ghost does not yet display the one-year discounts from our old website (pre-May 2021). If you took advantage of one of those one-year discount offers from our old website, you will continue to have that discount until your subscription’s annual renewal at our regular price.
How do I change my existing subscription plan?
On your account information page under “Plan,” you can click “Change” to modify your subscription plan from free to paid, change your billing from monthly to annual, or cancel your subscription. On your account information page under “Email newsletter,” you can add or remove yourself from the newsletter email list. Adding or removing yourself from the newsletter email list does not change your subscription status.
How do I comment on a post?
While the general public and free subscribers can read comments, you must be a paid subscriber who is logged in to leave a comment or reply to others. The first time you leave a comment, you’ll be asked for a name. This will be your comment name moving forward, so choose carefully. Your comment name does not have to be your real name.
If you want to include an image with your comments, sign up for a free Gravatar account and select an image for your Gravatar profile. Then, if you have already logged into our site, click "Sign out" on your account page, and then log back in (you will be sent a new login link via email).
How do I subscribe to your podcast feed?
The Daily Poster podcast has a new feed location. To subscribe, please enter this URL into the "add podcast" option of your podcast program of choice.
Does your site have RSS support?
How do I give a gift subscription?
This service, and other cool features, will be coming soon.
Can I donate to you beyond my current subscription rate?
So kind of you to ask! This service will also be coming soon.
How do I cancel my subscription?
To cancel your subscription, go to your account information page, click on “Change” under your plan information, and then select “Cancel subscription.”
Note: If you unsubscribe from the email newsletter on your account information page, or click on the “Unsubscribe” link at the bottom of a Daily Poster email, you will be removed from the newsletter email list, but this will not cancel your subscription. You must cancel your plan in the account information page.
Why the new website?
When we launched The Daily Poster in April 2020, we built it on Substack, a user-friendly newsletter platform that allowed us to focus our resources on investigative reporting. We have grown to the point where we are ready to build a full-featured news site, and to do that, we have moved to Ghost, an open-source publishing platform with built-in email newsletter support. On top of that, we’re running Outpost, a member support and communication system built by veteran journalist and open-internet advocate Ryan Singel. Our new website was designed by the very helpful folks at Ghost and Outpost.
What has changed on the website?
At this point, not very much. On the website, you will notice a new design scheme, as well as improved article recommendations. Our emails will also look a bit different, but will otherwise stay the same. Free subscribers will still have access to public posts and emails, while supporting subscribers will still have access to the full newsletter and archives; exclusive content like Midday Poster, the Weekend Reader and You Love To See It; and full commenting privileges.
Soon, however, there will be changes. Now that we are on Ghost, we will be building a new and dynamic news website to reflect our ambitious plans. Stay tuned for exciting things to come.
What do the stars by certain posts mean?
The stars mean the posts are exclusive for supporting subscribers, such as Midday Poster, the Weekend Reader and You Love To See It. If you are not a supporting subscriber and want to access these posts, change your subscription plan here.
I noticed a bug on the site. What should I do?
As with any website migration, there are bound to be a few hiccups. If you notice something that seems off or have any questions, please click on the “Contact support” button on your account information page, or email us at firstname.lastname@example.org.
Does this new website mean The Daily Poster is going to be changing what it's doing?
Not at all. We are still committed to grassroots-funded accountability journalism. Our new home will allow us to better showcase the results of our efforts to follow the money and hold the powerful accountable. We hope you like it as much as we do.